Please read through these FAQ’s, as many of your questions can be found here…
What do I do if I need to cancel my appointment?
Please call us as soon as possible because by giving us as early notice as possible it will allow us to accommodate another person who wishes to be seen. We have a 24 hour cancellation policy in effect
Where do I park?
Both Del Mar and Cardiff locations have ample on-street parking, most of which allows at least 2 hours. In Del Mar, you can also park in the garage of the Plaza or in the garage of the Hotel Auberge for a small fee. In Cardiff there is also a large parking lot for our clients.
What forms of payment do you accept?
All major credit cards, cash or check are accepted at the time of service. If you prefer, we can also complete one charge to your credit card each month that includes all of your sessions for that month.
How do I set up an initial appointment?
It is very easy! Just call us at (760) 634-1704, and we will return your call promptly. We can often schedule you for the same week.
Do you accept insurance?
Please call to talk about a few special options that might be available.
Can I download a brochure to share with a loved one?
Feel free to link this website to an email, or simply download a brochure HERE.
Is our work together confidential?
All of our work together will be strictly confidential, and communications will be limited to those individuals for whom you have signed a Release of Information. We protect your privacy consistent with all California State requirements as well as the highest ethical standards. You may review a Release of Information form HERE.
Do I need to fill out any forms in advance of our first appointment?
By completing just a few simple forms in advance it allows us to make the best use of our time together. You can download the forms, complete them and bring them to your first appointment. To view the forms and download click here
Can I text my therapist with important information?
There may be instances where texting is appropriate, but each therapist has their own specific policies with regard to texting, and you are welcome to broach the subject when you meet with your therapist. I most cases, a text is returned within 24 hours. Texting should never be used for emergencies, instead a call to 911 would be most appropriate.
How often will I see my therapist?
Although there are many factors that go into determining frequency and length of sessions, generally one session of one to one and on-half hours per week works well. There are instances where two sessions per week are advisable. Still, we work with you to find the best comfort zone for your particular needs and interests.
How long does therapy usually take?
This depends largely on what your treatment goals are. What do you want to accomplish? Are there many competing issues? How focused will you be towards practicing the skills you will learn? Our goal is always to “work ourselves out of a job,” and this means we want to see you progress and move forward with your life, having developed a sense of accomplishment and vision for the months and years ahead.
Is there anything I should do before my session to prepare?
Many clients report that arriving early and taking a short walk, perhaps down to the ocean across the street, and use this time to relax and review in your mind our last session, the prior week in general and focus yourself in advance….maybe avail yourself of a healthy beverage from one of the many local vendors. A short walk afterwards can be most helpful as well.
What kind of effects of treatment can I expect?
You can expect to gradually develop relief from your symptoms and a general sense of well being. It is common to feel more confident and have a brighter outlook in general. Those symptoms and anxieties you have identified, and that we are working to gather to alleviate, should gradually disperse. What is important to note is that we will build a set of desired effects and outcomes that we will be working towards achieving so that YOUR interests and needs are met.
Where are your offices located?
In Del Mar, we are in the historic Stratford Square building on the corner of Camino del Mar, across from the Plaza, in Suites 212 (main office), 202, 204, 214, 218, 219, 220. The address is 1442 Camino del Mar.